Privacy Policy

Please also see our terms of service.

Last modified and effective date: January 11, 2016

HELM-Systems, LLC (“HELM-Systems”) provides this Privacy Policy to inform you of our policies and procedures pertaining to the collection, use and disclosure of information through www.thesoulkeeper.com (“Site”), including any other features, applications, or online services that are owned or controlled by HELM-Systems, as well as any information that HELM-Systems collects offline in connection with its business. Please note that we may combine any information we collect from you.

By accessing or using the Site, you consent to the policies and procedures described in this Privacy Policy. Features or services referenced in this Privacy Policy may not be offered at all times. Please also review our Terms of Service.

The terms "We," "Us," and "Our" includes HELM-Systems and its affiliates.

“Users” of the site is defined as anyone utilizing the Site.

Types of information you provide us:

Information Received from Third Parties

We may receive information about you from third party providers and services. We may combine the information we collect from third parties with information collected through the Site. Any information received from third parties that is combined with information received through the Site will be treated as specified in this Privacy Policy.

Information Collected from Users Automatically

HELM-Systems and our third party service providers may collect information from you whenever you access and interact with the Site. This information includes, but is not limited to, the browser and operating system you are using, the search terms that led you to the Site, the URL or advertisement that referred you to the Site, how you interacted with the Site, and your Internet Protocol (“IP”) address. Mobile service providers may also provide us or our third party service providers with your device’s physical location when accessing the Site. We may combine this automatically collected information with other information we collect about you.

HELM-Systems collects information from Users automatically by using:

HELM-Systems may also use other methods and technologies that collect similar information. We may use third parties to perform these services on our behalf.

User Profiles
You may have the opportunity to create a user profile (“Profile”), which may include Personal Information, feedback, reviews, ratings, and other information, including your username. All information in your Profile may be visible to all Users. You may edit information in your Profile through your account. If you believe that an unauthorized profile has been created on your behalf, you can request for it to be removed by contacting us at Contact1@helm-systems.com.

Testimonials
We may collect and display testimonials or reviews of users on our site in addition to other endorsements. We will not post your name alongside your testimonial without your prior consent. If you wish to update or delete your review or testimonial, you can contact us at Contact1@helm-systems.com.

Feedback
We may collect feedback from Site Users about their experiences with other Site Users. Any feedback provided may be publicly viewable. We may remove feedback at our sole discretion.

Social Media Accounts
You may have the opportunity to integrate your profile on the Site with a third party social media website (“SMW”), such as Facebook and Twitter. Such integration would require that you log into your account with the SMW. You may have the opportunity to register on the Site by logging in with your SMW account. If you register by logging in with your SMW account, or link your SMW account to your Site account, we may use the Personal Information you have provided to the SMW to create your Site account. Information collected from the SMW is subject to the privacy settings on your SMW account and the permissions you grant HELM-Systems in linking your account.

The Site may allow you to "like" or share content to a third party SMW. If you choose to "like" or share content, or to otherwise share information from the Site with a third party website, that information may be publicly displayed, and the third party website may have access to information about you and your use of our Site. Similarly, we may have access to information about you from the third party website should you “like” or share content from the Site. Importantly, a User’s interactions with third party websites, such as an SMW, are governed by the respective privacy policies of the third party sites.

By interacting with the Site through an SMW, by linking an SMW to your account, or by sharing content on an SMW, you represent that you are entitled to use your SMW account for the purposes described herein without breaching any of the terms and conditions that govern the SMW, and without obligating HELM-Systems or its subsidiaries to pay any fees or making HELM-Systems or its subsidiaries subject to any usage limitations imposed by such SMW. You can disable the linking of your SMW to your account on the Site at any time by contacting Contact1@helm-systems.com. Your relationship with any SMW is governed solely by your agreement(s) with such SMW. If your SMW account terminates, then functions enabled through the link between your Site account and your SMW account may terminate as well or be limited in functionality.

Do Not Track Signals
Some browsers may allow Users to automatically send a “Do Not Track” signal to websites they visit. There is no clear consensus as to what “Do Not Track” specifically refers to. As such, HELM-Systems does not alter its data collection practices when it receives a “Do Not Track” signal.

2. Use and Retention of Information.

We use information we collect:

We retain the information we collect for at least 1 year(s) and may retain the information for as long as needed for our business and legal purposes.

3. Information Sharing and Disclosure.

We do not share your Personal Information with third parties for their marketing initiatives unless we first provide you with the opportunity to opt-in or opt-out. Otherwise, we will not disclose your Non-Identifying information or Personal Information to third parties, except for the following circumstances:

4. Changing Your Information and Closing Your Account.

You must maintain the accuracy of the information you submit to us and you must update us with any changes through your account. If you completely delete all account information, then your account may become deactivated. If your account is deactivated or you request that HELM-Systems close your account, you will no longer be able to use all functions of the Site. If you would like us to delete your account in our system, please email Contact1@helm-systems.com. We will use commercially reasonable efforts to honor your request. However, certain information may remain on the Site even if you close your account. In addition, your Personal Information may remain in our archives, regardless of whether you deleted your account, for our business purposes. It is not always possible to completely remove or delete information from our databases. We typically do not remove information you posted publicly on the Site.

5. Third Party Service Providers.

HELM-Systems works with, or may in the future work with, third party service providers including but not limited to analytics service providers, network advertisers, video hosting services, and other vendors to:

Our service providers may collect information about your Site visits and activity on the Site as well as other web sites or services. They may place and access their own tracking technologies on your device and may use that information to show you targeted advertisements as well. Some of these service providers may collect Personal Information when you visit the Site or other online websites and services.

6. International Transfers of Personal Information.

HELM-Systems is a limited liability company located in the United States, duly organized and existing under the State of Florida. If you are located outside the United States, your connection will be through servers located in the United States. All information you provide will be processed and maintained in our web servers and internal systems located within the United States. By using the Site, you authorize the export of Personal Information to the United States and its storage and use, as specified in this Privacy Policy, when you provide such information to us.

7. California Privacy Rights.

If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties' direct marketing purposes. California Business and Professions Code Section 22581 permits registered users who are minors to request and obtain deletion of certain posted content.

8. Communications.

Site Users may receive marketing emails from HELM-Systems. Site Users have the ability to opt-out of receiving said marketing emails by following the opt-out instructions provided in the emails. HELM-Systems reserves the right to send you communications relating to your account and use of the Site via email, and other means, and these transactional account messages will be unaffected if you elect to no longer receive marketing communications.

9. Third party links.

The Site contains links to other websites, but links are not an endorsement, authorization or representation of any affiliation with the third party, nor does it act as an endorsement of the third parties’ privacy policies. Third party websites are independent of HELM-Systems, and maintain their own privacy and information collection procedures.

10. Security.

HELM-Systems takes commercially reasonable steps to help protect and secure the information it collects and stores about Site Users.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. HELM-Systems cannot ensure and does not warrant the security of any information you transmit to us.

11. Changes to this Policy.

HELM-Systems may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will display a notice on the Site prior to the change becoming effective. We may also notify you by email, at our discretion. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy. Your continued use of the Site following notice of changes to the Privacy Policy will be deemed as acceptance of the changes.

12. Contacting Us.

If you have any questions about this Privacy Policy, please contact us at Contact1@helm-systems.com.

13. Legal.

This Privacy Policy and our legal obligations are subject to the laws of the State of Florida and the United States, regardless of the location of any user. Any controversy or claim you have against HELM-Systems relating to this Agreement or its purported breach, shall be settled by binding arbitration before the American Arbitration Association (“AAA”) in Florida by a sole arbitrator. Any controversy or claim shall not be consolidated with the controversies or claims of other individuals. HELM-Systems shall have the option to bring any claim or dispute against you in Florida state court or Federal Court, or in binding arbitration. You consent to personal jurisdiction and venue in the Florida State and Federal Court. HELM-Systems shall be entitled to seek its reasonable attorney’s fees and costs in any action against you. Any arbitration under this agreement shall be governed by the AAA Commercial Arbitration rules.